Alterna - Manage sender's profile

Log in to online banking.  
 
Under Pay & Transfer in the top navigation bar of online banking, find the subhead Interac e-Transfer® and select Manage sender’s profile.  
From the Manage sender’s profile page you can review or edit your contact information, including:
1. Name
2. Notification method (Email, phone, or both email and phone)
3. Email
4. Mobile number.
Select Continue to save any changes or Cancel to exit and return to online banking homepage.
If you selected Continue, you will be prompted to review your Profile details. Choose:
1. Cancel to return to online banking homepage and stop any changes.
2. Back to continue editing your sender profile.
3. Continue to conclude and confirm your sender profile changes.
From the Continue page, you can now choose to:
1. Print, Email, Export PDF your Sender profile changes, or Navigate to other banking activities like:
  - Send e-Transfer
  - Request e-Transfer
  - View pending e-Transfers
  - Return to online banking homepage.

Log in to mobile banking.  
Under Pay & Transfer in the bottom navigation of mobile banking, find the subhead My e-Transfer Profile.
From the Manage sender’s profile screen you can review or edit your preferred Interac contact information, including:
1. Name
2. Notification method (Email, phone, or both email and phone)
3. Email
4. Mobile number.
Select Continue to save any changes or the back arrow to exit and return to Interac e-Transfer® banking activities.
If you selected Continue, you will be prompted to review your Profile details. Choose:
1. The Back Arrow to continue editing your sender profile.
2. Continue to conclude and confirm your sender profile changes.
From the Interac profile details successfully saved page, you can now choose to:
1. View the details of your sender profile,
2. Share the details by Email, PDF, or other apps on your phone (text, messenger, etc.), or
3. Choose Done to return to the Pay & Transfer selection screen